Position Overview

Crux are looking for an enthusiastic and professional Office Receptionist to join our Operations team. This role is central to creating a welcoming and positive experience for everyone who visits our office, while providing administrative support that helps keep the business running smoothly.

This is an excellent opportunity for someone with reception, office administration or customer service experience who enjoys a varied role in a collaborative environment. Responsibilities include reception duties, visitor management, meeting support, office administration and maintaining office facilities and resources.

You will also support the wider business with record management, holiday administration and document control, with occasional involvement in user research and human factors studies.

This role will suit someone reliable, proactive, highly organised and that has a professional manner. You'll be confident managing a varied workload, able to prioritise tasks effectively and enjoy working with people at all levels. You will have a positive, customer-focused approach and demonstrate the company values of Integrity, Ingenuity and being Invested in everything you do.

Principal Responsibilities

Front of House

Provide a professional and welcoming experience for visitors, clients and suppliers.
Manage reception activities, including calls, visitor sign-in, parking and shared inboxes.
Prepare meeting rooms and coordinate hospitality, refreshments and client lunches.
Manage incoming and outgoing mail, deliveries and courier services.

Administrative Support

Provide administrative support to the Operations team and wider business.
Arrange meetings, support company events and maintain company records.
Manage holiday administration and support document control activities.
Assist with user research and human factors studies when required.

General

Maintain office facilities, communal areas and meeting spaces to a high standard.
Manage office supplies, stock levels, orders and supplier coordination.
Oversee shared resources, including lockers, equipment and parking arrangements.
Support continuous improvement initiatives and comply with company policies and procedures.

What We’re Looking For

Previous experience in reception, office administration or customer service.
Friendly, professional and customer-focused approach.
Strong communication and organisational skills.
Ability to manage multiple priorities and work proactively.
Good attention to detail and accuracy.
Competent user of Microsoft Office, including Outlook, Word, Excel, PowerPoint and Teams.
Ability to work independently and handle confidential information appropriately.

Why you'll love working here

We’re a dynamic, fast‑growing engineering consultancy with a reputation for delivering brilliant work and for being a genuinely great place to build your career.

Our benefits package is designed to support your wellbeing and work-life balance. You’ll enjoy a generous holiday allowance, life assurance, a generous pension scheme, bike‑to‑work options, a health cash plan, enhanced family leave and opportunities to get involved in social events throughout the year.

Check out what an opportunity at Crux offers you: Life at Crux

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, including those with disabilities, and strive to create an environment where different perspectives and experiences help us grow.

We’re a Disability Confident employer. If you would like to make an application under the Disability Confident Scheme or need adjustments at any stage of the application and interview process (or once you join us!), just let us know and we’ll make sure you have the support you need.