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Helpful information

• I can't see a suitable role right now, can I still send my CV to you?

  Of course! We have an option to connect with us here, so you can send us your details, upload a CV, and you'll be the first to be informed of new roles as they arise.

• What does the recruitment process look like?

  Once you have submitted an application, the Talent team will review your details and if you match what we are looking for, you'll be invited to the first stage of our process.

  As part of our process, we may hold an informal phone call to gain a better understanding of your skills and experience before introducing your profile to the hiring team.
  

  Most of our interview journeys are streamlined into 3 formal stages consisting of:
  

  • 1^st stage:  Skills and behaviours interview.
  • 2^nd stage: Technical test or task-based interview.
  • 3^rd stage:  Final interview with a senior leader.

  Placement and Intern interview processes are generally shorter and involve a technical interview with a pre-prepared task, followed by a short cultural fit final stage.

  Occasionally, at the application stage, we may ask you to complete a short piece to video to introduce yourself so we can get to know you.

  Prepare the questions you’d like to ask us. Remember, interviews are a two-way street and provide you with the opportunity to determine if Crux and the role are the right fit for you.
  

  After completing the interview process, we will contact you by phone to discuss the outcome of your application.

• Accommodations and adjustments

  We want you to perform at your best, both at interview stage and when you join Crux, so don't hesitate to request reasonable adjustments to help you feel as confident and comfortable as possible at any stage of the hiring process. You deserve the support needed to succeed, and we will do our best to meet your needs.

  What reasonable adjustments might look like?

  • Changes in the location of the interview to being face to face or online
  • Changes to the time of the interview
  • An accessible interview room
  • Access to a disabled toilet
  • Extra time to answer questions during the interview or to complete a task
  • Breaks during the interview
  • Adjustments to light and sound
  • Bringing an assistance dog to the interview

  Crux is a Disability Confident Employer. If you need to discuss adjustments, you can contact us here.
  

• What does the onboarding process look like?

  As you near your start with Crux, you will get an invitation to your Onboarding Dashboard, where you will receive further information to get you ready for your first day, including arrival logistics and schedule.

  Your first day will include a few induction sessions, meeting your team and getting to know your new workplace.
  

• A note about AI

  Crux takes a human-centric approach to recruitment.

  We embrace the transformational potential of AI and encourage our employees to complement their skills with the use of AI where it is appropriate and useful.
  
  The same goes for our hiring process, but your application is ultimately about knowing if we are a good match for each other.

  A simple principle...

  Use AI to support your thinking, not replace it.

  You may find it useful for:

  • Exploring additional angles or perspectives alongside your own research
  • Reflecting on how your experience and skills relate to the role
  • Practising interview questions and getting feedback on your responses
  • Reviewing and structuring your answers, including checking spelling and grammar
  • Supporting accessibility needs where appropriate

  At the same time, it’s important to:

  • Avoid copying and pasting content without review or adaptation
  • Refrain from using AI to complete assessments or during live interviews
  • Ensure any information you provide accurately reflects your own experience, skills and achievements

  How we use AI in our hiring process

  All hiring decisions at Crux are made by people.

  • AI does not screen, rank, or reject candidates.
  • AI does not conduct interviews.
  • AI does not assess experience, skills, or cultural fit.
  • AI may be used to support our recruitment team's administration tasks.

  Every application is reviewed by our talent team and the entire evaluation process is driven by our recruiters and hiring managers.